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MONTHLY

SPECIALS

MARCH

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APRIL

WEEKLY

SPECIALS

BOOKING

POLICY

 POLICY AGREEMENT

PLEASE READ CAREFULLY!

DO NOT BOOK UNTIL YOU HAVE UNDERSTOOD THE BOOKING POLICY.  YOU ARE IN AGREEMENT THAT YOU ABIDE BY THE RULES WHEN YOU BOOK. IF YOU DO NOT UNDERSTAND, NEED HELP, OR HAVE QUESTIONS? ASK BEFORE BOOKING OR REFERENCE BACK TO THIS POLICY.

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BUSINESS HOURS

TUESDAY-SATURDAY

8:00AM-3:00PM

SUNDAY

CLOSED

MONDAY

LUXURY BOOKING ONLY $75 FEE 

MONDAY LUXURY FEE: $75

Mondays are off-schedule. This fee is non-refundable and does not go toward your service. Must be sent using one of the payment methods above within 15 minutes or your slot is released.

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BRAID START TIME FEE:  $30

Braid Services (excluding 2 feed-ins/braid downs) must be booked by 9:00 AM:

Any appointments booked after 9:00AM will incur an automatic $30 Convenience Fee, This will be added to your total at checkout.

RESCHEDULING

You are allowed  ONE (1) RESCHEDULE per appointment. You can manage this via the login portal or text your new date. If you attempt a second reschedule, your retainer is forfeited, and a new booking is required.

BOOKING IS FINAL

 

NO CHANGES ALLOWED ONCE BOOKED. THIS INCLUDES SWITCHING  THE SERVICE, THE TIME, OR THE PERSON. PLEASE DOUBLE-CHECK BEFORE HITTING BOOK.

CONFIRM BY 9:00PM

You must confirm your appointment the night before by 9:00PM. Unconfirmed slots are automatically canceled at 9:01PM to open the slot for waitlisted clients. Check your email for the confirmation link!

PREPARATION RULE:


SERVICES DO NOT INCLUDE SHAMPOO (Unless specified in your package)

PLEASE ARRIVE WITH:

● Freshly Shampooed Hair

● Completely Blow-Dried

● Detangled & Product-Free

NOTICE: Failure to arrive prepared will result in Additional Fees or Service Denial. Shampoo Services may be added on the Appointment Summary page.

YOUR ARRIVAL 

RING THE DOORBELL WITH THE PINK HEART UPON ARRIVAL.

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15 MINUTES LATE: CANCELED. 

TEXT ME BEFORE YOUR START TIME IF YOU ARE RUNNING BEHIND.

CANCEL POLICY

RETAINERS ARE 100% NON-REFUNDABLE.

STANDARD CANCEL: MUST BE DONE AT LEAST 24 HOURS BEFORE YOUR APPOINTMENT.

LATE CANCEL: LESS THAN 24 HOURS OF YOUR SERVICE WILL INCUR A CANCELLATION FEE.

NO CALL NO SHOW: YOU WILL BE CHARGED A NO SHOW FEE, AND  ANY FUTURE BOOKINGS MUST BE  PAID IN FULL AT THE TIME OF BOOKING.

Pick Your Style

(314) 238-8808
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© 2023 by Hair by. Lexx 

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